Asked Questions (FAQ)

Welcome to Hamiew LLC’s FAQ Page

At Hamiew LLC, we are dedicated to providing you with an exceptional shopping experience as you explore our curated collection of high-quality home décor products, including in-stock home décor, throw pillows and shams, wall art, wallpaper, and throw blankets. Based in Sheridan, Wyoming, we proudly serve customers across the United States and internationally. Our mission is to make your home décor journey seamless, inspiring, and enjoyable, and we understand that you may have questions about our products, services, or policies.

This FAQ page is designed to address the most common inquiries we receive, offering clear, detailed, and transparent answers to help you shop with confidence. Whether you’re curious about our payment methods, shipping process, return policies, or product details, we’ve got you covered. If you don’t find the answer you’re looking for, our customer service team is here to assist. Contact us at nhodang.ham2022@gmail.com, (307) 293-1681, or through our website at hamiew.site during our business hours, Monday to Friday, 9:00 AM – 5:00 PM MST.

Below, we’ve organized our FAQs into categories for easy navigation. Let’s dive in and address your questions about shopping with Hamiew LLC.

General Questions About Hamiew LLC

What is Hamiew LLC?

Hamiew LLC is a premier home décor company based in Sheridan, Wyoming, specializing in high-quality, creatively designed products such as throw pillows and shams, wall art, wallpaper, throw blankets, and in-stock home décor items. Our mission is to help customers transform their living spaces with stylish, affordable, and durable products that reflect their unique personalities and tastes. We serve customers across the United States and internationally, delivering exceptional quality and service with every order.

Where are you located?

Our headquarters is located at 30 N Gould St #55378, Sheridan, WY 82801, USA. While we primarily operate as an online retailer, we welcome inquiries via email, phone, or our website. Our distribution network allows us to ship products nationwide and globally, ensuring that customers everywhere can enjoy our home décor offerings.

What types of products do you sell?

We offer a wide range of home décor products designed to elevate any space, including:

  • In-Stock Home Décor: Decorative accents such as vases, sculptures, and trays to add personality to your home.

  • Throw Pillows and Shams: Stylish and comfortable pillows in various colors, patterns, and textures.

  • Wall Art: Vibrant, high-quality prints ranging from abstract designs to classic landscapes.

  • Wallpaper: Durable, eco-friendly wallpapers in modern and timeless patterns.

  • Throw Blankets: Cozy, stylish blankets perfect for adding warmth and texture to your space.

Each product is crafted with care, using premium materials to ensure durability and aesthetic appeal.

Why should I shop with Hamiew LLC?

At Hamiew LLC, we pride ourselves on offering high-quality, creatively designed home décor at competitive prices. Our commitment to customer satisfaction, secure payment processing through Stripe, and reliable shipping make us a trusted choice for home décor enthusiasts. Whether you’re decorating a single room or an entire home, we’re here to provide products and support that exceed your expectations.

How can I contact you?

You can reach our customer service team through the following channels:

  • Email: nhodang.ham2022@gmail.com

  • Phone: (307) 293-1681

  • Website: hamiew.site

  • Address: Hamiew LLC, 30 N Gould St #55378, Sheridan, WY 82801, USA

We’re available Monday to Friday, 9:00 AM – 5:00 PM MST, and we strive to respond to all inquiries within 24 hours on business days.

Ordering and Payment Questions

What payment methods do you accept?

We accept a variety of secure payment methods to make your shopping experience convenient, including:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover, and more.

  • Apple Pay: A fast and secure digital wallet for Apple device users.

  • Google Pay: A convenient payment option for Android and other compatible devices.

All payments are processed securely through Stripe, a trusted payment platform with advanced encryption and fraud protection. For more details, visit our Payment Methods page.

Is it safe to shop on your website?

Yes, shopping with Hamiew LLC is safe and secure. We use Stripe to process all payments, ensuring that your financial information is protected with industry-standard encryption and tokenization. We do not store your payment details on our servers, and Stripe complies with PCI-DSS (Payment Card Industry Data Security Standard) requirements. For more information on how we protect your data, see our Privacy Policy.

How do I place an order?

To place an order, follow these simple steps:

  1. Browse our collections at hamiew.site and add your desired products to your cart.

  2. Click the cart icon and select “Checkout.”

  3. Enter your shipping and billing information.

  4. Choose your preferred payment method (credit/debit card, Apple Pay, or Google Pay).

  5. Review your order and submit your payment.

  6. You’ll receive an order confirmation email with details of your purchase.

If you encounter any issues, contact our customer service team for assistance.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery, so modifications or cancellations may not always be possible. If you need to change or cancel your order, contact us immediately at nhodang.ham2022@gmail.com or (307) 293-1681. We’ll do our best to accommodate your request, but once an order is shipped, it cannot be modified or canceled.

Do you charge sales tax?

Sales tax is applied to orders based on the shipping destination and applicable local tax laws. The exact tax amount will be calculated and displayed at checkout. For international orders, additional customs duties or import taxes may apply, which are the responsibility of the customer. See our Shipping Policy for more details.

Shipping and Delivery Questions

Where do you ship?

We ship across the United States and internationally. Whether you’re in a major city or a remote location, we strive to deliver your order promptly and reliably. For more information on shipping options and costs, visit our Shipping Policy.

How much does shipping cost?

Shipping costs vary depending on your location, the size and weight of your order, and the shipping method selected. You’ll see the exact shipping cost at checkout before completing your purchase. We offer competitive shipping rates and work with trusted carriers to ensure your order arrives safely.

How long does shipping take?

Shipping times depend on your location and the shipping method chosen. For US orders, standard shipping typically takes 5-10 business days, while expedited options may be available. International shipping times vary based on destination and customs processing, typically ranging from 10-20 business days. Estimated delivery times are provided at checkout, but delays may occur due to factors beyond our control. For details, see our Shipping Policy.

Can I track my order?

Yes, once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package through the carrier’s website. If you have trouble tracking your order, contact us at nhodang.ham2022@gmail.com, and we’ll assist you.

What happens if my order is lost or damaged during shipping?

If your order is lost or damaged during transit, please contact us immediately at nhodang.ham2022@gmail.com or (307) 293-1681. We’ll work with the carrier to resolve the issue and may offer a replacement or refund, as outlined in our Refund and Return Policy.

Returns and Refunds Questions

What is your return policy?

We want you to love your purchase. If you’re not satisfied, you may be eligible to return your order within 30 days of receipt, provided the items are unused, in their original condition, and in their original packaging. Please review our Refund and Return Policy for detailed eligibility criteria and instructions.

How do I return a product?

To initiate a return, contact our customer service team at nhodang.ham2022@gmail.com or (307) 293-1681 within 30 days of receiving your order. We’ll provide you with a return authorization and instructions on how to ship the item back to us. Note that return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., a defective or incorrect product).

How long does it take to process a refund?

Once we receive and inspect your returned item, we’ll process your refund within 5-10 business days. Refunds are issued through Stripe to the original payment method and may take additional time to appear in your account, depending on your bank or payment provider. For more details, see our Refund and Return Policy.

Can I exchange a product instead of returning it?

At this time, we do not offer direct exchanges. If you’d like a different product, you can return your original item for a refund and place a new order for the desired item. Contact our team for assistance with this process.

Product Questions

Are your products eco-friendly?

At Hamiew LLC, we are committed to sustainability. Many of our products, such as our wallpapers and textiles, are made with eco-friendly materials to minimize environmental impact. We also work with manufacturers who share our commitment to responsible sourcing and production practices.

How do I care for my throw pillows or blankets?

To keep your throw pillows and blankets looking their best, follow the care instructions provided with each product. Most of our textiles can be spot-cleaned or machine-washed on a gentle cycle. Avoid using harsh chemicals or bleach, and air-dry whenever possible to preserve the fabric’s quality.

Can I request custom designs or sizes?

Currently, we offer a curated selection of products in standard sizes and designs. However, we’re always exploring ways to expand our offerings. If you have a specific request, contact us at nhodang.ham2022@gmail.com, and we’ll let you know if we can accommodate your needs.

Are your wallpapers easy to install?

Yes, our wallpapers are designed for easy installation. Each product comes with detailed instructions, and we recommend using standard wallpaper paste for best results. If you have questions about installation, our team is happy to provide guidance.

Website and Account Questions

Do I need an account to place an order?

You can check out as a guest without creating an account. However, creating an account allows you to save your shipping and payment information, track your orders, and access your purchase history. To create an account, visit hamiew.site and click “Sign Up.”

What should I do if I forget my password?

If you forget your password, click “Forgot Password” on the login page and follow the prompts to reset it. You’ll receive an email with instructions to create a new password. If you encounter issues, contact us at nhodang.ham2022@gmail.com.

Is your website secure?

Yes, our website is secured with SSL (Secure Sockets Layer) encryption to protect your personal and payment information. Additionally, our payment processing partner, Stripe, uses advanced security measures to ensure safe transactions.

International Orders

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping costs and delivery times vary based on the destination and order size. You can view estimated shipping costs at checkout. For more details, see our Shipping Policy.

Are there additional fees for international orders?

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These fees are the responsibility of the customer and are not included in the product or shipping costs. We recommend checking with your local customs authority for more information.

Can I pay in my local currency?

All prices on our website are listed in US dollars (USD). If you’re shopping internationally, your bank or payment provider may convert the transaction to your local currency, and additional conversion fees may apply.

Miscellaneous Questions

Do you offer discounts or promotions?

We occasionally offer promotions, discounts, or special offers. To stay updated, sign up for our newsletter at hamiew.site or follow us on social media. Any available discounts will be applied at checkout.

How can I stay updated on new products or collections?

Join our newsletter or follow us on social media (Instagram, Pinterest, Facebook) to be the first to know about new products, collections, and design inspiration. Search for Hamiew LLC to find our official pages.

What if I have a question that isn’t answered here?

If you don’t find the answer you’re looking for, our customer service team is here to help. Contact us at nhodang.ham2022@gmail.com, (307) 293-1681, or through our website. We’re committed to providing prompt and helpful responses.

Thank You for Choosing Hamiew LLC

We hope this FAQ page has answered your questions and provided the information you need to shop with confidence. At Hamiew LLC, we’re passionate about helping you create a beautiful, inspiring home with our high-quality décor products. If you need further assistance, don’t hesitate to reach out—we’re here to make your experience exceptional.

For additional details, explore our Terms and Conditions, Privacy Policy, Shipping Policy, or Refund and Return Policy. Thank you for choosing Hamiew LLC as your trusted home décor partner.